Sep 21, 20232 min2024 STAR RATINGS2024 Star Ratings: The Foreign Language Call Center SolutionBoost your health plan's star ratings with PlanAllies technology - the key to fluent, expert interactions and elevated member satisfaction.
Sep 14, 20233 min2024 AEP2024 AEP Scaling: Let’s Reimagine Your Call CenterIncrease rep efficiency by 17% during the 2024 AEP with PlanAllies. Seamlessly integrate technology for client satisfaction.
May 4, 20232 minCHURN RISK ASSESSMENTThe High-Tech Call CenterIncreased plan literacy, utilization, retention & LTV, and an AI-driven, by-member churn risk forecast.
Apr 20, 20233 minCHURN RISK ASSESSMENTPredictive Churn Risk Assessment: A Roadmap to Reduce Short-Term DisenrollmentPrevent short-term disenrollment with PlanAllies' predictive churn risk assessment. Learn how this technology proactively diffuses churn.