A "virtual assistant" that reduces training and
engagement costs while increasing revenue.
AI-driven PlanAlliesOS™ is aware of all benefits, services, and churn drivers. PlanAlliesOS™ interacts in real-time with call center reps for both inbound and outbound calls.
Reps are prompted to introduce benefits and services matching your clients' lifestyles and aspirations.
Churn risks are identified as technology interactively guides reps to diffuse issues in real-time.
Your call center delivers an optimized call every time, resulting in higher literacy and utilization.