What is PlanAllies?
PlanAllies™ is disrupting healthcare engagement with game changing innovation. Our technology redefines efficiencies possible with human-to-human communication while delivering relationships, member satisfaction and loyalty that digital engagement can’t match. We provide product licensing and full-service engagement calls using our Plan Allies.
Why We Help
While digital campaigns are effective with many populations, the pendulum of engagement has swung too far toward automation. Tens of millions of seniors are not online, leaving them “invisible” to digital outreach. And automated campaigns are failing to build the fundamental relationships and trust needed to improve health equity. PlanAllies™ has synthesized empathetic conversations with interactive technology, resulting in entirely new levels of satisfaction, retention and efficiencies.
Who We Help
PlanAllies™ is focused on health plans, FMOs and provider networks who need to improve the effectiveness of their outreach. Whether your call center makes the calls, or we do - PlanAllies™ will simplify scalability, dramatically improve results and meaningfully lower costs.
How We Help
Empathetic, human-to-human conversations are optimized, in real-time, by interactive PlanAllies™ Platform technology. Acting as an expert virtual assistant, PlanAllies™ Platform increases the effectiveness and efficiencies of human outreach for any type of engagement campaign. Our interactive workflows dramatically simplify call center hiring, training, and scaling.
Meet the Leadership Team
Decades of experience with healthcare engagement, payer-centric technologies, and innovation.
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Our Story
MemoryWell was founded in 2016 with the mission to restore humanity in healthcare. It was evident that basics such as listening, conversational learning and empathy had been replaced with mind-numbing medical forms, digital engagement and frustrating chatbots. MemoryWell set out to transform human-to-human engagement and restore its needed place in healthcare.
PlanAllies™ Platform was developed in early-2022 and PlanAllies™, a subsidiary of MemoryWell and the engagement arm of the organization was launched. The vision was to vastly outperform digital engagement’s capabilities with an improved ROI for the health plan. What we innovated is something much more special.
PlanAllies™ has dismantled the paradigm that “increased payer efficiencies come at the cost of decreased member intimacy and satisfaction”. Every day we help our partners restore humanity in healthcare with a unique, inspiring approach, where everybody wins.