Jan 18, 20233 minUSE CASE EXAMPLESPlanAllies™ Medicare Advantage Use Case Examples 7 examples: PlanAllies’ virtual assistant supports call center agents with subject matter expertise, increasing satisfaction & compliance.
Dec 20, 20222 minCALL CENTERSSimplified Call Center Recruiting, Training & ScalingPlanAllies' technology provides subject matter expertise on churn risk, SDOH flags, benefits and compliance.
Oct 27, 20222 minDITCH THE SCRIPTSIt’s Time for Call Centers to Ditch the ScriptsConversational approaches bring double-digit gains in satisfaction scores and member retention. Plus, call center staff who dread another d