2024 Star Ratings: The Foreign Language Call Center Solution
Boost your health plan's star ratings with PlanAllies technology - the key to fluent, expert interactions and elevated member satisfaction.
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Blog
- Sep 14, 2023
- 3 min
2024 AEP Scaling: Let’s Reimagine Your Call Center
Increase rep efficiency by 17% during the 2024 AEP with PlanAllies. Seamlessly integrate technology for client satisfaction.
- Feb 23, 2023
- 3 min
Eight Tactics Proven to Increase ACO Call Center Effectiveness
Improve ACO call center performance with PlanAllies' 8 short steps that enable you to increase call center’s performance with zero risk.
- Feb 23, 2023
- 3 min
How to Improve Call Center Performance, Without Adding Risk
Improve call center performance with PlanAllies' 8 short steps that enable you to improve your call center’s performance with zero risk.
- Feb 16, 2023
- 3 min
Health Plan Call Center Attrition: Here’s How To Fix It
Reduce call center attrition while improving engagement for health plans with tech-enabled dynamic scripting. Learn more on our blog.
- Feb 16, 2023
- 3 min
ACO Call Center Attrition: Here’s How To Fix It
Reduce ACO call center attrition while improving engagement for ACOs with tech-enabled dynamic scripting. Learn more on our blog.
- Jan 18, 2023
- 3 min
PlanAllies™ Medicare Advantage Use Case Examples
7 examples: PlanAllies’ virtual assistant supports call center agents with subject matter expertise, increasing satisfaction & compliance.
- Dec 20, 2022
- 2 min
Simplified Call Center Recruiting, Training & Scaling
PlanAllies' technology provides subject matter expertise on churn risk, SDOH flags, benefits and compliance.
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