May 4, 20232 minCHURN RISK ASSESSMENTThe High-Tech Call CenterIncreased plan literacy, utilization, retention & LTV, and an AI-driven, by-member churn risk forecast.
Jan 18, 20233 minUSE CASE EXAMPLESPlanAllies™ Medicare Advantage Use Case Examples 7 examples: PlanAllies’ virtual assistant supports call center agents with subject matter expertise, increasing satisfaction & compliance.
Jan 11, 20232 minOEP CHURNOEP Churn, Call Center TechnologyMinimize OEP churn with tech-enabled call center engagement. Interactive technology prompts your callers, maximizing enrollee satisfaction.