Blog

Predictive Churn Risk Assessment – The AEP Gamechanger

PlanAllies: Transforming AEP with tech-driven, empathetic engagement. Reduce short-term disenrollment and boost ROI effortlessly.

Short-Term Disenrollment: Now is the Time to Experiment

Learn why experimenting with strategies to lower short-term disenrollment in healthcare plans is crucial now. PlanAllies™ can help.

Video: Reimagine Call Center Onboarding with Tech-Enabled Engagement

Higher satisfaction. Lower churn. Increased LTV. A video demo of tech-enabled, conversational engagement, the future of call centers.

Three Factors That Maximize Call Center Engagement

Top call center engagement rates are often twice vs others. Today’s blog discusses three performance drivers used by these industry leaders.

Health Consumerism and the Call Center

Learn how consumerism is changing the game for healthcare call centers and why scripted onboarding calls are no longer effective.

Health Plan Call Center Attrition: Here’s How To Fix It

Reduce call center attrition while improving engagement for health plans with tech-enabled dynamic scripting. Learn more on our blog.