Three Factors That Maximize Call Center Engagement
Top call center engagement rates are often twice vs others. Today’s blog discusses three performance drivers used by these industry leaders.
top of page
Blog
- Mar 2
- 3 min
Health Consumerism and the Call Center
Learn how consumerism is changing the game for healthcare call centers and why scripted onboarding calls are no longer effective.
- Feb 23
- 3 min
How to Improve Call Center Performance, Without Adding Risk
Improve call center performance with PlanAllies' 8 short steps that enable you to improve your call center’s performance with zero risk.
- Feb 16
- 3 min
Health Plan Call Center Attrition: Here’s How To Fix It
Reduce call center attrition while improving engagement for health plans with tech-enabled dynamic scripting. Learn more on our blog.
bottom of page