Apr 6, 20231 minONBOARDING ENGAGEMENT DEMOVideo: Reimagine Call Center Onboarding with Tech-Enabled EngagementHigher satisfaction. Lower churn. Increased LTV. A video demo of tech-enabled, conversational engagement, the future of call centers.
Mar 30, 20231 minHRA DEMOHRA Workflow: Interactive, Tech-Generated Call Center ScriptsTake your HRA engagement to the next level! Schedule a demo and learn how our tech improves retention and satisfaction for enrollees.
Mar 14, 20233 minACOS/HEALTH PLANSThree Factors That Maximize Call Center EngagementTop call center engagement rates are often twice vs others. Today’s blog discusses three performance drivers used by these industry leaders.
Mar 2, 20233 minCALL CENTERSHealth Consumerism and the Call CenterLearn how consumerism is changing the game for healthcare call centers and why scripted onboarding calls are no longer effective.