Predictive Churn Risk Assessment: A Roadmap to Reduce Short-Term Disenrollment
Prevent short-term disenrollment with PlanAllies' predictive churn risk assessment. Learn how this technology proactively diffuses churn.
top of page
Blog
- Apr 6
- 1 min
Video: Reimagine Call Center Onboarding with Tech-Enabled Engagement
Higher satisfaction. Lower churn. Increased LTV. A video demo of tech-enabled, conversational engagement, the future of call centers.
- Mar 30
- 1 min
HRA Workflow: Interactive, Tech-Generated Call Center Scripts
Take your HRA engagement to the next level! Schedule a demo and learn how our tech improves retention and satisfaction for enrollees.
- Mar 14
- 3 min
Three Factors That Maximize Call Center Engagement
Top call center engagement rates are often twice vs others. Today’s blog discusses three performance drivers used by these industry leaders.
- Mar 2
- 3 min
Health Consumerism and the Call Center
Learn how consumerism is changing the game for healthcare call centers and why scripted onboarding calls are no longer effective.
- Feb 23
- 3 min
Eight Tactics Proven to Increase ACO Call Center Effectiveness
Improve ACO call center performance with PlanAllies' 8 short steps that enable you to increase call center’s performance with zero risk.
- Feb 23
- 3 min
How to Improve Call Center Performance, Without Adding Risk
Improve call center performance with PlanAllies' 8 short steps that enable you to improve your call center’s performance with zero risk.
- Feb 16
- 3 min
Health Plan Call Center Attrition: Here’s How To Fix It
Reduce call center attrition while improving engagement for health plans with tech-enabled dynamic scripting. Learn more on our blog.
- Feb 16
- 3 min
ACO Call Center Attrition: Here’s How To Fix It
Reduce ACO call center attrition while improving engagement for ACOs with tech-enabled dynamic scripting. Learn more on our blog.
- Oct 27, 2022
- 2 min
It’s Time for Call Centers to Ditch the Scripts
Conversational approaches bring double-digit gains in satisfaction scores and member retention. Plus, call center staff who dread another d
bottom of page