Apr 20, 20233 minCHURN RISK ASSESSMENTPredictive Churn Risk Assessment: A Roadmap to Reduce Short-Term DisenrollmentPrevent short-term disenrollment with PlanAllies' predictive churn risk assessment. Learn how this technology proactively diffuses churn.
Apr 6, 20231 minONBOARDING ENGAGEMENT DEMOVideo: Reimagine Call Center Onboarding with Tech-Enabled EngagementHigher satisfaction. Lower churn. Increased LTV. A video demo of tech-enabled, conversational engagement, the future of call centers.
Mar 30, 20231 minHRA DEMOHRA Workflow: Interactive, Tech-Generated Call Center ScriptsTake your HRA engagement to the next level! Schedule a demo and learn how our tech improves retention and satisfaction for enrollees.
Mar 14, 20233 minACOS/HEALTH PLANSThree Factors That Maximize Call Center EngagementTop call center engagement rates are often twice vs others. Today’s blog discusses three performance drivers used by these industry leaders.