Predictive Churn Risk Assessment: A Roadmap to Reduce Short-Term Disenrollment
Prevent short-term disenrollment with PlanAllies' predictive churn risk assessment. Learn how this technology proactively diffuses churn.
Predictive Churn Risk Assessment: A Roadmap to Reduce Short-Term Disenrollment
Video: Reimagine Call Center Onboarding with Tech-Enabled Engagement
HRA Workflow: Interactive, Tech-Generated Call Center Scripts
Three Factors That Maximize Call Center Engagement
Health Consumerism and the Call Center
Eight Tactics Proven to Increase ACO Call Center Effectiveness
How to Improve Call Center Performance, Without Adding Risk
Health Plan Call Center Attrition: Here’s How To Fix It
ACO Call Center Attrition: Here’s How To Fix It
It’s Time for Call Centers to Ditch the Scripts