Blog

HRA Workflow: Interactive, Tech-Generated Call Center Scripts

Take your HRA engagement to the next level! Schedule a demo and learn how our tech improves retention and satisfaction for enrollees.

Three Factors That Maximize Call Center Engagement

Top call center engagement rates are often twice vs others. Today’s blog discusses three performance drivers used by these industry leaders.

Health Consumerism and the Call Center

Learn how consumerism is changing the game for healthcare call centers and why scripted onboarding calls are no longer effective.

Eight Tactics Proven to Increase ACO Call Center Effectiveness

Improve ACO call center performance with PlanAllies' 8 short steps that enable you to increase call center’s performance with zero risk.

How to Improve Call Center Performance, Without Adding Risk

Improve call center performance with PlanAllies' 8 short steps that enable you to improve your call center’s performance with zero risk.

ACO Call Center Attrition: Here’s How To Fix It

Reduce ACO call center attrition while improving engagement for ACOs with tech-enabled dynamic scripting. Learn more on our blog.

Simplified Call Center Recruiting, Training & Scaling

PlanAllies' technology provides subject matter expertise on churn risk, SDOH flags, benefits and compliance.

ACO Success Begins with a Conversation

How ACOs are increasing patient outcomes while lowering costs.